If the BBQ Fork you have ordered is arrived damaged, please contact Pointer Metal & Electron Product Co.,Ltd Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Pointer Metal & Electron Product, in virtue of years of experience in the developing and manufacturing of welding inspection mirror, has been successful in the industry. The telescopic pole series is one of the main products of Pointer Metal & Electron Product. This product is safe and harmless. It has passed the materials tests which prove it only contains very limited harmful substances, such as formaldehyde. This product has been certified under SGS. Pointer Metal & Electron Product always implements the right customer service culture to maximize customer satisfaction. Featuring recyclability, it generates no pollution to the environment.

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